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Hassle Free Return Policy
We want you to be completely satisfied with your purchase, and strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy.
Quick Overview
* You are free to return almost any item within 15 days of receipt.
* We pay all shipping costs if a return is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item, etc). All other returns are responsible for roundtrip shipping.
Read the full return policy below
How to Set Up a Return
Please contact us to set up a return. Returns are processed and credited within 7 to 10 days of receipt. If the time lapse between your original purchase and refund processing is greater than 60 days, we may refund your money via check or paypal. Otherwise, return credit will be issued in the same manner as the original payment method.
Please mail all returns to the address below. We highly recommend the use of a trackable shipping method such as UPS or FedEx.
SHIP-TO
RJ Fine Woodworking
3007 Summer Avenue
Memphis, TN 38112
Return Policy Details
Returned Items
* No restocking fee.
* The product must be returned packed inside of a protective shipping box. Items returned in other than "like new" condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing credit.
* All returned items must be repackaged in the manner they were originally received. Items not returned in this condition may be subject to additional restocking fees.
Shipping Fees
* Shipping costs are not refundable. Customers are responsible for round trip shipping on returned items. If you received free shipping then actual outbound shipping costs will be deducted from your refund.
* International shipping costs are not refundable. The Human Solution does not cover any shipping costs for international warranty repairs or replacements. Read additional information about international returns and warranty support.
What’s Not Returnable?
* Gift certificates
* Special order or custom made products
Please contact us to confirm return eligibility for any special order or custom made products.
How to Cancel an Order
Most orders ship within 24-72 hours. Please call us immediately if you should choose to cancel your order. We promise to make every effort to cancel your order before it ships.
* If we are unable to cancel an item before it ships, it will be subject to our standard return policy.
We will confirm all cancellations submitted to us, whether successful or not, via e-mail or by phone.
Additional Shipping Information
Additional shipping charges will apply to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, American Samoa or Saipan.
Additional international shipping charges will also apply to Canada. We will now accept international orders .
There is no minimum order size at RJ Fine Woodworking
Sales Tax
Because RJ Fine Woodworking operates in the great state of Tennessee, we are required by Tennessee state tax codes to collect sales tax on merchandise or merchandise plus shipping and handling.
We offer UPS, FedEx and USP shipping. Shipping delays may occur during busy Holidays or in
the spring -- we will do our best to accommodate last minute and
expedited orders placed during these times.
Most orders are
shipped within 48 hours of online placement. Orders placed on the
weekends will not be shipped until the following business day, so
please take this into consideration when specifying shipping requests.
Some products are subject to shipping restrictions because of size or weight and may be delayed because of these reasons.
Hassle Free Return Policy
We want you to be completely satisfied with your purchase, and strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy.
Quick Overview
* You are free to return almost any item within 15 days of receipt.
* We pay all shipping costs if a return is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item, etc). All other returns are responsible for roundtrip shipping.
Read the full return policy below
How to Set Up a Return
Please contact us to set up a return. Returns are processed and credited within 7 to 10 days of receipt. If the time lapse between your original purchase and refund processing is greater than 60 days, we may refund your money via check or paypal. Otherwise, return credit will be issued in the same manner as the original payment method.
Please mail all returns to the address below. We highly recommend the use of a trackable shipping method such as UPS or FedEx.
SHIP-TO
RJ Fine Woodworking
3007 Summer Avenue
Memphis, TN 38112
Return Policy Details
Returned Items
* No restocking fee.
* The product must be returned packed inside of a protective shipping box. Items returned in other than "like new" condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing credit.
* All returned items must be repackaged in the manner they were originally received. Items not returned in this condition may be subject to additional restocking fees.
Shipping Fees
* Shipping costs are not refundable. Customers are responsible for round trip shipping on returned items. If you received free shipping then actual outbound shipping costs will be deducted from your refund.
* International shipping costs are not refundable. The Human Solution does not cover any shipping costs for international warranty repairs or replacements. Read additional information about international returns and warranty support.
What’s Not Returnable?
* Gift certificates
* Special order or custom made products
Please contact us to confirm return eligibility for any special order or custom made products.
How to Cancel an Order
Most orders ship within 24-72 hours. Please call us immediately if you should choose to cancel your order. We promise to make every effort to cancel your order before it ships.
* If we are unable to cancel an item before it ships, it will be subject to our standard return policy.
We will confirm all cancellations submitted to us, whether successful or not, via e-mail or by phone.
Additional Shipping Information
Additional shipping charges will apply to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, American Samoa or Saipan.
Additional international shipping charges will also apply to Canada. We will now accept international orders .
There is no minimum order size at RJ Fine Woodworking
Sales Tax
Because RJ Fine Woodworking operates in the great state of Tennessee, we are required by Tennessee state tax codes to collect sales tax on merchandise or merchandise plus shipping and handling.
